This Long Lines Broadband CommandIQ Mobile Application End User License Agreement ("Agreement") is a binding agreement between you ("End User" or "you") and Long Lines Broadband ("Long Lines"). This Agreement governs your use of the CommandIQ Mobile Application, including all related documentation (the "App").

The App is licensed, not sold, to you.

BY CLICKING THE "ACCEPT" BUTTON OR CHECKING "I ACCEPT THE TERMS AND CONDITIONS" ON THE APP REGISTRATION PAGE, YOU: (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT; AND (C) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP AND DELETE IT FROM YOUR DEVICE.

1. License Grant

Subject to the terms of this Agreement, Long Lines grants you a limited, non-exclusive, and nontransferable license to download, install, and use the App for your personal, non-commercial use on a mobile device owned or otherwise controlled by you ("Mobile Device") strictly in accordance with the App's documentation. This license is provided to you free of charge.

2. License Restrictions

Licensee shall not:

• Copy the App, except as expressly permitted by this license;
• Modify, translate, adapt, or otherwise create derivative works or improvements of the App;
• Reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the App;
• Remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property rights notices from the App;
• Rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the App to any third party;
• Remove, disable, circumvent, or otherwise create any workaround to any copy protection or security features in the App.

3. Reservation of Rights

You acknowledge and agree that the App is provided under license, and not sold, to you. You do not acquire any ownership interest in the App. Long Lines and its third-party providers (including Calix, Inc.) reserve and shall retain their entire right, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights.

4. Collection and Use of Your Information

You acknowledge that when you download, install, or use the App, Long Lines and its service provider, Calix, Inc., may collect information about your Mobile Device and your use of the App. All information collected through or in connection with this App is subject to our Privacy Policy. By using the App, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

5. Updates

Long Lines or its providers may from time to time develop and provide App updates (bug fixes, patches, or new features). Based on your Mobile Device settings, the App may automatically download and install updates. You agree that all updates will be deemed part of the App and subject to the terms of this Agreement.

6. Term and Termination

The term of Agreement commences when you acknowledge your acceptance and continues until terminated. You may terminate by deleting the App and your account. Long Lines may terminate this Agreement at any time without notice if it ceases to support the App or if you violate any terms. Upon termination, all rights granted to you will cease, and you must delete all copies of the App.

7. Disclaimer of Warranties

THE APP IS PROVIDED TO YOU "AS IS" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, LONG LINES EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LONG LINES OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, OR DIRECT DAMAGES IN AN AMOUNT THAT IN THE AGGREGATE EXCEED $100.00 US.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Iowa, without giving effect to any choice or conflict of law provision or rule.

10. Deleting App

For information on deleting your Long Lines CommandIQ account please contact us at info@longlines.com or call 712-271-4000.

Last updated: February 12, 2026