Contact Us
By Phone:
Customer Care: 712-271-4000
Toll Free Customer Care: 866-901-5664
By Mail or in Person:
Find a Long Lines store near you!
Mailing Address:
Long Lines
PO Box 67
Sergeant Bluff, IA 51054
Hours of Operation:
See announcement below
Closed weekends and major holidays.
Retail Stores
Due to the recent developments in the COVID-19 situation we have modified our store hours.
- Sergeant Bluff - Open 9AM-1PM and 2PM-5PM
- South Sioux City - Closed
- Storm Lake - Closed
- Onawa - Closed
- Orange City - Open 9AM-12PM and 1PM-5PM
For all questions, please contact Customer CARE at 712-271-4000.
Normal Store Hours
Sergeant Bluff
504 4th Street
712.271.4400
Monday - Friday
8:00am - 5:00pm
Storm Lake
118 East 5th Street
712.213.7425
Monday - Friday
9:00am - 5:00pm
& 2nd & 4th Saturday
South Sioux City
1711 Dakota Ave
402.404.8000
Monday - Friday
9:00am - 12:00pm & 1:00pm - 5:00pm
Onawa
418 E. Iowa Ave
712.433.4000
Tuesday, Thursday & Friday
7:30am - 4:00pm
Orange City
616 8th Street SE
712.707.1000
Monday - Friday
9:00am - 12:00pm & 1:00pm - 5:00pm
By Email:
Please fill out the appropriate form below to contact us.
Order/Upgrade Form
Use this form to order new cable television, digital phone and Internet service, or to upgrade your existing service.
Check Service Availability Form
Use this form to see if Long Lines services are available at your address.
Business Inquiry Form
Use this form to contact our Business Class Service Group for more information and a free customized quote on services for businesses such as Digital Television, High Speed Internet, Digital Phone, and 50 channels of digital music.
Technical Repair - Cable TV, Internet and Phone
Use this form to report technical service problems. For emergency service contact Customer CARE at 866-901-5664
Advertising Inquiry Form
Use this form to contact our advertising sales department to discover how cable television advertising can benefit your business.
General Contact Form
Use this form for general comments, questions and suggestions about our products and service. (Please do not use this form to report technical service issues - use the Technical Repair form above.)