Customer Support

Text Alerts

Long Lines TextConnect

New and expanded text alerts system!

Welcome to Long Lines TextConnect!

Get text alerts sent to your mobile phone for FREE*!

Get notifications on account balances, payments, appointment reminders, chat with a live Tech Support representative, and more.

Text MENU 712-271-4000 to access Long Lines TextConnect.

Customer suppport page text alerts Asset

Keywords for Texting:

BAL – Current Balance

DUE – Current Due Date

LAST – Last Payment Received

CHAT – Live Tech Support Agent Chat

HELP – Menu List

STOP – Opt Out

UNSTOP – Opt Back In

*This service is provided at no charge by Long Lines Broadband. Customers’ mobile service provider may charge the mobile user to send/receive text messages depending on the terms of their mobile account. Long Lines Broadband respects our customers' privacy and will never sell our customers' personal contact information.